As PalazTex, we have been serving the automotive textile industry in Turkey for over 30 years. You can reach us through the contact channels below for any inquiries about our products.
Address: Oto Sanayi Sitesi 2534 Sk No:9 Etimesgut Ankara/ Turkey (06797)
Phone: +90 (312) 278 78 38
Email: i n f o @palaztex.com
Our Working Hours:
Monday – Friday: 09:00 AM – 06:00 PM (GMT+3)
Response Time: We will get back to you within 24 hours.
Frequently Asked Questions
How long does it take to ship the orders?
We produce the products within 1–3 business days and carefully package them before shipping to your address. During peak periods this time frame may extend up to 7 days. For detailed information about shipping fees and methods please visit our Shipping Policy page.
Can I return the product if I don’t like it?
Yes you have 30 days to return the product. You have the right to return it without providing any reason. For more detailed information, please visit our Return & Refund Policy page.
Is palaztex.com a reliable website?
Absolutely. We use PayPal as our payment system and our website is secured with a 128-bit SSL certificate. You can review customer reviews on our site to evaluate the user experience. Additionally we also sell on Etsy.com — you can visit our Etsy store through this link.
How can I track my order?
You can use this page to track your order. Order Tracking
Do you send samples?
Yes we can send real images and videos of the product you want by email. If you want we can also send a physical sample of the product. You need to pay the shipping fee for the physical sample request. You can contact us for all these.
Are there other questions you would like to ask? You can contact us using the form below.