FAQ

The meaning of velour is velvet. It is generally made from synthetic polyamide. Velour floor mats are made from polyamide piles. Thanks to their weaving technic velour floor mats provide a soft and comfortable surface for both drivers and passengers.
Many Premium car brands like Audi, BMW, or Mercedes prefer to use velour floor mats. They use velour floor mats because velour floor mats are the best-looking floor mats and also they are useful. Click here for getting more information.

You can simply clean them by using a carpet brush. You can also wash them but please do not use pressure water and washing machines to clean them.

We have more than 1000 different patterns for many automobile brands such as Mercedes, BMW, Audi, etc. If you can’t find a velour floor mat set for your car, please contact us.

In velour floor mats production we only use Oem patterns for every single car model. Therefore they fit your car very well like genuine floor mats. If there is a problem with the fit, you just need to contact us. If the fitment problem is because of us, we send the correct set to you or make a full refund.

Dear customers, velour carpet mats are non-returnable products as they are specially produced products upon your order. Due to the screen calibration of the device you are using or lighting conditions, the product color may appear slightly different from the real life. For this reason, you can ask us all the questions you have in mind before ordering, you can request real photos or physical samples of carpet options. We are here to answer all your questions with pleasure.

Velour mats are produced from EU origin automotive carpets and these automotive carpets do not contain waste materials. In this way, they offer an odorless and pleasant use in all seasons.

Yes, we do! For Europe, Australia, Canada and Japan, the United States, and many other countries we offer fixed rates.