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FAQ
What are velour floor mats?
The meaning of velour is velvet. It is generally made from synthetic polyamide. Velour floor mats are made from polyamide piles. Thanks to their weaving technic velour floor mats provide a soft and comfortable surface for both drivers and passengers.
Many Premium car brands like Audi, BMW, or Mercedes prefer to use velour floor mats. They use velour floor mats because velour floor mats are the best-looking floor mats and also they are useful.
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How can I clean the velour floor mats?
You can simply clean them by using a carpet brush. You can also wash them but please do not use pressure water and washing machines to clean them.
Do you have the correct pattern for my car?
We have more than 1000 different patterns for many automobile brands such as Mercedes, BMW, Audi, etc. If you can’t find a velour floor mat set for your car, please contact us.
What if the velour mats I order do not fit my car?
In velour floor mats production we only use Oem patterns for every single car model. Therefore they fit your car very well like genuine floor mats. If there is a problem with the fit, you just need to contact us. If the fitment problem is because of us, we send the correct set to you or make a full refund.
What if I don’t like the product?
You can simply return the set in 14 business days. We will refund your money within 3 business days after we receive the product. You only pay the shipping fee and this is standard procedure.
Do you ship internationally?
Yes, we do! For Europe, Australia, Canada and Japan, the United States, and many other countries we offer fixed rates.
Company Name: Ekrem Oto Döşeme San Tic Ltd Şti
Address: Oto Sanayi Sitesi 2534 Sk No:9 Etimesgut Ankara/ TURKEY (06797)
Phone: +90 (312) 278 78 38
Email: [email protected]